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Kansas City Symphony

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Job Description


Kansas City, Missouri

Bronfenbrenner Consulting Group is pleased to collaborate with the Kansas City Symphony in the search for a new Chief Financial Officer, available June 1, 2018.

Position Summary
The CFO will fill a leadership role in the organization, building on the accomplishments and success of the current twenty-one-year incumbent. Core responsibilities encompass managing the Symphony’s financial and accounting functions, planning and budgeting, human resources, information technology, and office administration. The CFO is a member of the Symphony’s leadership Management Team, providing financial expertise to colleagues and leads staff interaction with the Board of Directors on financial matters.

Organizational Summary
Kansas City Symphony is led by Music Director Michael Stern, Board Chairman William M. Lyons, and Executive Director Frank Byrne.

The Orchestra’s performance home is Helzberg Hall in the Kauffman Center for the Performing Arts with offices located one block away. The Kauffman Center opened in 2011 to critical acclaim and is also home to the Lyric Opera of Kansas City and Kansas City Ballet.

The Orchestra maintains a 42-week contract with its musicians with the schedule including diverse performance programs. The orchestra is among the largest in the U.S. consistently performing with an Opera and Ballet company.

Informational resources:
The Symphony’s website – www.kcsymphony.org – offers extensive information regarding the organization’s history, programming, and summary financial data.

The following table details various financial and operating parameters of Kansas City Symphony.



The Chief Financial Officer reports to the Executive Director and has three direct reports: Accounting Manager, Staff Accountant, and Information Technology Manager. This team has long tenure with the organization.

The CFO serves on the Management Team led by the Executive Director and also including the General Manager, Director of Development, Director of Marketing, and Director of Artistic Operations.

The CFO serves as the staff liaison to the Finance and Audit Committee, Endowment Committee, Executive Committee, the full Board, and ad hoc Committees pertaining to special projects.


Organizational Leadership: The selected candidate will be called upon to continue the process of elevating the position as a strong member of the Management Team – defining the CFO function as a strategic partner to the Executive Director, an advocate for best practices, and fulfilling a strategic leadership role with the Symphony’s Board and volunteer leadership.


Financial Management and Accounting

  • Maintain best practices pertaining to all aspects of accounting including effective use of Microsoft Dynamics (Great Plains version) conforming at all times to Generally Accepted Accounting Principles and standards for net asset accounting.
  • Oversee and manage all financial accounting functions including the interface between Microsoft Dynamics, Budget Maestro, and Tessitura, the chart of accounts, accounting procedures, control systems, and related items.
  • Prepare and present periodic internal financial statements including those required for management, Board Committees, and the full Board of directors.
  • Manage a lean and highly-qualified financial and accounting team, maintaining compliant and accurate financial records and producing timely and highly-informative internal and external reporting.
  • Prepare all required external financial reports including those associated with operations, the endowment, tax compliance, benefit plan compliance, and grant/funding source reports.
  • Direct the annual budgeting process and subsequent management of forecasts and variances.
  • Serve as the primary staff liaison for the preparation and completion of the annual independent financial audit, benefit and pension plan reviews and audits, and other external reviews.

Human Resources

  • Maintain staff employee benefit programs including periodic assessment and renewal, compliance monitoring, employee communications, vendor/provider relationships, and reporting.
  • Implement recruitment, retention, performance review, and separation policies and procedures for administrative staff.
  • Provide advice to colleagues regarding human resource matters.
  • Insure compliance with all regulatory and reporting requirements.
  • Participate in collective bargaining as directed by the Executive Director.
  • Manage effective and informative employee communication programs.
  • Report to the Board of Directors as directed regarding human resource related issues and policy decisions. 

Information Technology: Manage strategic and day-to-day operations of the Orchestra’s information technology system in collaboration with the Information Technology Manager and the Kauffman Center Tessitura Consortium including:

  • Create and maintain a strategic plan for the Symphony’s technology systems.
  • Manage the capital and operational budgets for information technology.
  • Provide up-to-date hardware and system resources to all appropriate personnel.
  • Maintain a high level of internal and external security policies and resources.
  • Establish internal policies for system access, appropriate utilization, backup and retention, and related matters.
  • Obtain, manage, and update software resources insuring that current, secure, and effective functionality is available as required.
  • Maintain ongoing hardware and software support resources.
  • Supervise Information Technology Manager.

Office Management: Oversee day-to-day office management including:

  • Administration of contracts with third parties for service provision.
  • Management of general office policies and procedures.
  • Maintaining safety-related resources and policies.
  • Function as a primary liaison with corporate legal counsel.

Expertise and Industry Participation: The new CFO will be called upon to:

  • Participate in conferences, seminars and other forums geared to professionals in non-profit finance, the orchestra industry, and the Kansas City non-profit community.
  • Provide in-house expertise on financial matters.
  • Identify, assess, and offer recommendations critical accounting, financial, and related matters impacting the Symphony. 



  • Minimum of seven-years’ experience as a senior financial manager in the non-profit sector.
  • Expertise in complex financial analysis including multi-party transactions, reporting, risk analysis, cost-benefit assessment.
  • Strong background in effective budgeting, forecasting, strategic planning and modeling.
  • Experience managing an annual operating budget of a minimum of $15 million.
  • Career path reflecting increased responsibilities over time.
  • In-depth expertise in net asset accounting and fund accounting.
  • Demonstrable experience in improving organizational efficiencies and outcomes.
  • Knowledge of non-profit audit and control standards.
  • Investment management experience including policies, transactional, and reporting elements.
  • Knowledge of information technology including cloud-based and multi-constituent systems.
  • Skilled user of Microsoft Office products.
  • Experience managing a lean accounting function.
  • Expertise in human resource management, labor law, policies, and regulations.
  • Excellent communication skills including experience in clear communications to internal constituents (Board and staff) and external recipients.
  • Strong writing skills and ability to take concise minutes.
  • Entrepreneurial thinker seeking to solve problems, leverage opportunities.


  • Knowledge of Microsoft Great Plains accounting software, Budget Maestro, and Tessitura.
  • A passion for symphonic music.
  • Experience in the performance-based non-profit sector (orchestra, opera, ballet, theatre).
  • Knowledge of policies, procedures and systems for fundraising, ticketing, and related areas.

Interested applicants are encouraged to learn more about Kansas City Symphony at www.kcsymphony.org and from other resources.
Applications may be submitted through Bronfenbrenner Consulting Group at www.bronfenbrennergroup.com. (applications@bronfenbrennergroup.com)


  • The Chief Financial Officer is an exempt position.
  • Kansas City Symphony is an equal opportunity employer and maintains a high standard for compliance with all employment laws, rules, and regulations. 
  • Kansas City Symphony seeks, celebrates, and nurtures diversity among its employees and volunteers.

Job Description


Kansas City, Missouri

The Assistant Personnel Manager and Personnel Manager of the Kansas City Symphony act in a human resources capacity for orchestra personnel and are liaisons between musicians, the music director, and management. The personnel managers monitor schedules, maintain attendance and payroll records, coordinate auditions, and serve as a resource and counsel for musicians. The Personnel Managers interact with the music director, conductors, senior management, operations, and musician union representatives. Position requires knowledge of contract agreements in addition to orchestra policies and procedures, finely tuned communications skills, and discretion in handling confidential personnel matters.

Essential Duties and Responsiblities include the following:

  • Work with the Orchestra Personnel Manager in administering the Collective Bargaining Agreement with respect to all services; start & stop times, breaks, attendance, seating, hiring of substitute and extra musicians as needed, posting schedules and official communications, etc.
  • Have a working knowledge of the attendance and payroll systems; administer attendance and payroll as needed.
  • Manage Personnel files and databases; personal data, contracts, payroll.
  • Serve as Audition Coordinator, organizing and maintaining all applications and resumes; communicating time and date of auditions to internal and external candidates, audition committee and musicians’ union in timely and accurate manner.
  •  On audition days, ensure that auditions run smoothly by attending auditions, being available to answer questions, and assisting the Orchestra Personnel Manager as necessary.
  • Maintain file of audition committee guidelines and repertoire for each audition in an organized and accessible manner.
  • Shares the responsibility of attending rehearsals and concerts with the Orchestra Personnel Manager.
  • Administer and organize the Kansas City Symphony Community Connections Program.
  • Verify working eligibility for new employees using the e-verify method.
  • Update the musician’s intranet site on a regular basis.
  • Update the KCS public website with audition information
  • Hire all substitute and extra players after determining needs with the Orchestra Personnel Manager
  • Keep updated annual records of emergency contact information for any KCS employee working at the Kauffman center
  • Update the substitute/extras list on an annual basis with the principals of each section
  • Organize the annual flu shot clinic for musicians and staff
  • Other duties and responsibilities as may be assigned.

Essential Duties and Abilities

  • Ability to handle and organize multiple tasks and to respond to multiple inquiries.
  • Heavy emphasis on record keeping and documentation consistent with overall needs of Orchestra Personnel, the Orchestra Master Agreement and Management.
  • Ability to perform basic math calculations.
  • Computer literacy: ability to work with word processing, spreadsheet, Access and OPAS software system.
  • Strong interpersonal skills; ability to maintain strict confidentiality of Personnel and benefit records.
  • Flexible work schedules, including nights, weekends, services away from Kansas City, and travel for tours and run-outs as needed.
  • Performs other duties that may be assigned

To Perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manage all aspects of the day to day responsibilities of the 82 contracted orchestral musicians. 

Bachelor’s Degree (BA) in music or related field or two years’ experience and/or training; or equivalent combination of education and experience. Musical Background with a knowledge of classical music and understanding of orchestral instrumentation preferred.

Excellent communication skills. Ability to read, analyze, and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.

Must be flexible and able to problem-solve quickly. Must be able to work closely with musicians and conductors. Must have strong organization skills and be able to multi-task, monitoring several ongoing projects and deadlines at any given time.

Computer experience with Word and Excel is required. Ability to calculate figures and amounts such as discounts, interest, proportions, percentages.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to move near and around delicate instruments and stage equipment in tight quarters without disturbing or jeopardizing safety of same or self. Ability to identify instances of excessive decibel levels and to troubleshoot in advance of complaints. Ability to move quickly to respond to unexpected physical hazards. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include ability to monitor focus.

Work Environment
Due to rehearsals, concerts and KCS related events, this position demands flexibility with hours and ability to work nights and weekends. Position requires a drivers’ license and personal automobile for use. Mileage will be reimbursed by the KCS. Some overnight traveling is required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Interested applicants are encouraged to learn more about Kansas City Symphony at www.kcsymphony.org and from other resources.
Applications may be submitted to Barbara Tate, Director of Business Operations at BTate@kcsymphony.org.