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Photo of the Kansas City Symphony performing in Helzberg Hall to a full house

Vaccination Requirements and Masking Recommendations for Fall/Winter 2021 Symphony Concerts

New policy announced for children under age 12

Kauffman Center for the Performing Arts in Partnership with Kansas City Symphony Announce COVID-19 Protocols

Vaccination Requirements & Masking Recommendations

November 14, 2021 — Updated Admittance Policy for Children Under 12  

  • Children under age 12 may be admitted to select KC Symphony holiday concerts listed below with proof of a negative test for COVID-19 within 72 hours of concert date.
  • COVID tests must be administered by an official testing center (pharmacy, healthcare provider, clinic/laboratory, etc.).
  • Over-the-counter, self-administered tests (rapid test results) will not be accepted.
  • Negative testing only applies to children under age 12, who also must remain masked while inside the Kauffman Center and Helzberg Hall.
  • This policy applies ONLY to these select KC Symphony holiday concerts…

>> Christmas Festival on Saturday, December 18 at 1 p.m. and Sunday, December 19 at 2 p.m.
>> Home Alone: Film + Live Orchestra on Thursday, December 23 at 7 p.m. and Friday, December 24 at 11 a.m.

Individuals of Any Age are Admitted with Proof of COVID-19 Vaccination and Masks are Encouraged for Patrons, Event Staff, and Volunteers Who Enter The Building To Attend Kansas City Symphony Performances at the Kauffman Center for the Performing Arts

We will Reevaluate Policy As Public Health Circumstances Evolve

All public performances of the Kansas City Symphony at the Kauffman Center for the Performing Arts continue to accept ONLY PROOF OF FULL VACCINATION (vaccination card or a photo of your card) WITH MATCHING PICTURE IDENTIFICATION for persons age 12 and older. The Kansas City Symphony will not accept negative COVID-19 tests from unvaccinated individuals age 12 and older for entry into performances at the Kauffman Center. On October 12, Kauffman Center for the Performing Arts changed its policy to accept negative COVID-19 tests or proof of vaccination for select events. This policy change does not affect public performances by the Kansas City Symphony, which will continue to allow only fully vaccinated patrons age 12 and older.

To address the current COVID-19 public health concerns, the Kauffman Center for the Performing Arts in partnership with the Kansas City Symphony will implement new COVID-19 protocols. Effective Sept. 6, all patrons who enter the Kauffman Center to attend public performances of the Kansas City Symphony must provide proof of COVID-19 vaccination. Masks are encouraged, regardless of vaccination status, while inside the building and REQUIRED for children under age 12. The Symphony has moved it’s Sunday, October 3 Family Series concert to Saturday, April 9 at 2 p.m. The Sunday, November 21 Family Series program has been rescheduled for Saturday, May 7 at 2 p.m.

Learn about the Kauffman Center’s Health and Safety updates HERE.

Under this new policy, anyone entering Kauffman Center to attend a public performance of the Kansas City Symphony will need to show proof of vaccination at time of entry with a valid ticket. Fully vaccinated means the day of a performance is at least 14 days after a patron’s second dose of a two-dose COVID-19 vaccination or at least 14 days after their single-dose COVID-19 vaccination. There will be no exceptions. Please email boxoffice@kcsymphony.org or call the Kansas City Symphony box office at (816) 471-0400 with questions.

AT A GLANCE: WHAT YOU NEED TO KNOW

  • Full COVID-19 vaccination required for persons age 12 and older to attend Symphony concerts this fall and winter. You must present the actual vaccination card or a photo of the card with I.D. for entry. No exceptions.
  • At this time, you will need to show your vaccination card each time you attend. We must ensure the ticket holder is the person vaccinated.
  • Masks are recommended to be worn for the duration of Symphony concerts, while inside the Kauffman Center and Helzberg Hall. Masks are REQUIRED for all children under 12 years of age who may be admitted.
  • Children under 12 years of age may be admitted to select holiday performances outlined above with proof of full vaccination or by presenting proof of a negative test for COVID-19 within 72 hours of concert date. Rapid test results will NOT be accepted. The Symphony is moving the October 3 Family Series concert to Saturday, April 9 at 2 p.m. and its Sunday, November 21 Family Series program has been rescheduled for Saturday, May 7 at 2 p.m.

PRIOR TO ATTENDING A SYMPHONY CONCERT

  • If you or someone in your group doesn’t feel well, has exhibited symptoms of COVID-19 in the previous 14 days, or has been in contact with someone with COVID-19 in the previous 14 days, please stay home.
  • If on the day of your performance you do not feel well, please contact the KC Symphony Box Office at (816) 471-0400 or boxoffice@kcsymphony.org for assistance in exchanging your tickets.
  • If you are the ticket purchaser, you will have accepted our requirements for full vaccination and mask-wearing. A few days before your performance date, you will receive a Performance Reminder email from us, sharing the most up-to-date health and safety procedures with you. Please be aware that only the ticket purchasers will receive these emails, so be sure to share these communications with everyone in your party (or persons you may give the tickets to) so that they are aware of what to expect on their visit.

WHILE AT THE KAUFFMAN CENTER / HELZBERG HALL

  • Masks are encouraged to be worn while in public spaces at the Kauffman Center for the Performing Arts and while inside Helzberg Hall, including during performances.
  • To ensure timely entry, please arrive early for your performance. Once you have entered, we ask that you move swiftly to your seat to avoid crowding in the lobby, elevators and staircase. At the end of the performance, please allow extra time to exit in an orderly fashion and avoid crowding.
  • Please follow the rules. These protocols have been created for the safety of all patrons. Patrons will not be allowed to enter the venue if they are exhibiting symptoms of COVID-19.
  • The Kansas City Symphony is currently selling tickets up to our full capacity for all performances. This means that there will not be physical distancing within the concert hall, and you will have patrons sitting directly next to, in front of, and behind you.
  • We strongly encourage you to stay in your assigned seat unless you are using the restrooms. When you must move around the concert hall and lobby, we encourage you to wear a mask.

WE ARE HERE FOR YOU

  • Ushers, Symphony and Kauffman Center staff members and security guards are available throughout the performance to monitor everyone’s safety, and to assist in any way we can. If you feel uncomfortable at any time, please speak to one of our team members who will assist you.
  • While we will provide the most up-to-date public health procedures and cleaning protocols to improve patron safety, they are not an absolute protection against contracting COVID-19. Patrons assume their own risk by entering the facility.